Content
Terms & Conditions
- 1. Introduction
- This Renewal Terms Agreement (“the Agreement”) sets out the terms and conditions governing the renewal and continuation of memberships with Catalan Soccer Ltd (“Catalan”, “we”, “us”, “our”).
- All members (“the Member”, “you”, “your”) are required to read and understand these terms before making payment or continuing participation in our football programmes.
- By making payment for a term, maintaining a Direct Debit Mandate, or allowing an automatic renewal to proceed, the Member confirms agreement to these terms and enters into a legally binding contract with Catalan Soccer.
- 2. Renewal Policy
- Catalan memberships operate on an opt-out, automatic renewal basis to ensure each child’s place is secured for the following term.
- If the Member does not opt out of renewal by the published deadline, Catalan will process the scheduled payment automatically, and the Member will be deemed to have accepted the renewal.
- Opt-out requests must be submitted in writing via the Catalan App or by email to inbox@catalansoccer.com or memberships@catalansoccer.com prior to the renewal deadline.
- Failure to opt out by the deadline constitutes consent to renewal and acceptance of all associated fees for the upcoming term.
- Renewed memberships will automatically continue in the same class, time, and location unless a class change has been formally requested and confirmed by Catalan.
- 3. Communications and Notifications
- Catalan will provide a minimum of one renewal notification no less than one week prior to the renewal date.
- All renewal notifications will be sent by email only to the address provided by the Member at the time of registration or as subsequently updated.
- Members are responsible for ensuring their email address is current, accurate, and accessible.
- Catalan shall not be liable for missed notifications, including those diverted to spam or junk folders, or for failures arising from outdated or incorrect contact information.
- Renewal and payment schedules are also published on official Catalan calendars and via the Catalan App for member reference.
- 4. Payments and Direct Debits
- All memberships are payable in advance of each term to allow Catalan to secure venues, coaching staff, insurance, and equipment.
- Members who choose to pay by split payment are entering a full-term commitment. Opting out midway through the term or cancelling the second instalment is not permitted.
- Members who cancel or allow a Direct Debit to bounce will forfeit their child’s place for the subsequent term.
- Payments are covered under the Direct Debit Guarantee, which protects against errors made by Catalan or the bank.
- Collections cannot be reversed in circumstances where the Member has failed to opt out prior to renewal.
- 5. Cancellations and Refunds
- Members who have newly joined Catalan may cancel within 48 hours of signup for a refund, less a £5 administration charge.
- After 48 hours, or once a child has attended a class (whichever occurs first), the membership is non-refundable.
- No refunds will be issued for unused sessions, partial attendance, or mid-term withdrawal once a renewal payment has been made.
- Requests for exception (e.g., relocation to another city) may be submitted for review in writing; however, approval is at Catalan’s sole discretion.
- 6. Changes and Class Swaps
- Members may request a change of class or day at any time.
- Class swaps are subject to space availability, suitability of age group, and Catalan approval.
- 7. Communication Responsibilities
- Members must ensure they receive and read all renewal notices and related communications.
- Catalan fulfils its communication obligations by sending the required notifications as outlined in clause 3.
- Failure by the Member to open, read, or respond to such communications does not void the contractual renewal.
- 8. Legal Acknowledgement
- This Agreement demonstrates:
- - A clear and transparent renewal policy communicated in advance.
- - A valid and binding contract formed through continued payment and participation — recognised in law as acceptance by conduct.
- - That Catalan Soccer has fulfilled its duty of communication, while Members bear responsibility for opting out of renewal before the stated deadline.
- Accordingly, any attempt by a Member to withdraw mid-term, cancel payment after renewal, or refuse payment due under this Agreement shall constitute a breach of contract under English Common Law.
- Catalan Soccer’s position is supported under the Consumer Rights Act 2015, as all relevant pre-contract and renewal information is provided in a fair, transparent, and accessible manner.
- 9. Enforcement and Recovery
- In the event of non-payment or breach of this Agreement, Catalan reserves the right to recover the outstanding balance through the Small Claims Court (Money Claim Online).
- Catalan may seek recovery of the principal sum, applicable court fees, statutory interest at 8% per annum (under Section 69 of the County Courts Act 1984), and reasonable administrative costs.
- Members will remain liable for these costs if judgment is awarded in Catalan’s favour.
- 10. Contact Information
- For all membership, renewal, or payment queries, please contact:
- Email: inbox@catalansoccer.com
- Email: memberships@catalansoccer.com
- Telephone: 07378 342588 / 07306 762430
- Website: www.catalansoccer.com